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Eunhasu Terms of Service

These Terms govern the Eunhasu application, website, and related services operated by Eunhasu, represented by Kyounghwan Jung.

Article 1 (Purpose)

  1. These Terms define the rights, obligations, responsibilities, and procedures that apply when users access content and related features provided by the Company.

Article 2 (Definitions)

  1. “Service” means the webnovels, visual novels, webtoons, audio content, comments, notifications, library, achievements, and related features that the Company provides through the app and website.
  2. “Member” means a user who agrees to these Terms and registers using an email address or a Google or Apple account. “Guest” means a person who uses certain features through a device account before registering as a Member.
  3. “Content” means works, episodes, text, images, video, audio, and other digital material provided through the Service.
  4. “Gems” are in-service currency used to access Content. They consist of “Paid Gems” acquired through payment and “Free Gems” provided at no charge through events, rewards, or similar programs.
  5. “Permanent Ownership” means the right to continue accessing the relevant Content through the account while the Service is available. It does not transfer copyright or ownership of the underlying file.

Article 3 (Publication, Explanation, and Changes to the Terms)

  1. The Company makes these Terms available before registration and clearly presents important provisions concerning contracts, payments, withdrawal rights, and Service restrictions. The full Terms are available through “View” on the registration screen, in the app settings, and on the website.
  2. The Company may amend these Terms to the extent permitted by applicable law. As a general rule, it will announce the reason and effective date at least seven days in advance. Changes that are material or unfavorable to Members will be announced at least 30 days in advance through reasonable means such as an in-app notice or email.
  3. The Company will obtain consent for changes where separate consent is required by law. A Member who does not agree may terminate the agreement before the effective date. Any required refund will be handled under applicable law and these Terms.
  4. The Company will not treat a Member’s failure to object as consent when a change would cause a material disadvantage to that Member.

Article 4 (Registration and Accounts)

  1. An agreement is formed when an applicant provides accurate information, accepts the required terms, and the Company accepts the application.
  2. The Service, including Guest use, is for users aged 14 or older. Children under 14 may not use it until a legal-representative consent process is provided. Content ratings of 15 or 19 and consent to purchases by minors are separate requirements.
  3. Registration may be refused or use restricted for identity theft, false information, repeated abuse, or expected material technical or operational disruption. The Company provides the reasons and an appeal method. Details may be withheld only where disclosure would violate law or harm another person's rights or security, with an explanation of that limitation.
  4. Some features, including account recovery, may be restricted until email verification is completed.
  5. Guests may lose local data when changing, deleting, or resetting a device. Account-based purchases, access rights, and achievements may require registration and login.

Article 5 (Account Management)

  1. Members must keep their account information accurate and secure their password and device.
  2. Members may not transfer, lend, or sell an account or use another person’s account.
  3. A Member must promptly contact customer support upon learning of theft or unauthorized use. To the extent the Company is not at fault, the Member may be responsible for loss caused by the Member’s failure to secure the account.

Article 6 (Provision of the Service and Content)

  1. For each work, the Company may offer free access, time-limited rental, access after viewing an advertisement, Gem purchases, Permanent Ownership of episodes, or passes. The price, period, and conditions will be displayed before purchase.
  2. An episode opened for free or through an advertisement may lock again after the displayed period. Permanently Owned Content is linked to the account and may be accessed while normal use of the Service remains available. Discontinuation of a particular work or episode is also subject to Article 15.
  3. Available features or quality may vary depending on the network, device specifications, operating system, storage space, or the status of an external platform.
  4. Release schedules, free-access ranges, prices, and methods of delivery may change. Paid access rights lawfully acquired before a change will be protected under applicable law and the conditions presented at purchase.
  5. The Ad Pass is a non-renewing 30-day product activated after payment verification. An active pass is extended by 30 days from its current expiry. It removes general app banners and allows designated rewarded-ad steps to be skipped, subject to the daily quotas, rental periods, and age restrictions displayed at purchase. It is not unlimited access to or ownership of all paid content. Benefits end on expiry. Article 9 governs withdrawal and refunds.

Article 7 (Paid Gems and Free Gems)

  1. The price and quantity of Paid Gems are displayed on the payment screen. Payments are processed through Google Play on Android and the Apple App Store on iOS.
  2. Free Gems may be granted through attendance rewards, events, achievements, mail, operational compensation, or purchase bonuses. Any expiration date or recovery condition disclosed before they are granted will apply.
  3. Free Gems are used first for Content purchases, and any shortfall is deducted from Paid Gems. Paid and Free Gem balances and transaction histories are recorded separately.
  4. Paid Gems currently have no separate expiration date. If an expiration date is introduced in the future, the Company will provide advance notice as required by law and will not unfairly impair rights attached to existing purchases.
  5. Free Gems are not redeemable for cash. If Free Gems promised to a user become unavailable due to the Company’s fault, applicable law or a separately announced compensation policy will apply.

Article 8 (Payment and Transaction Information)

  1. The payment amount, product name, period and conditions of supply, and withdrawal conditions are displayed before the purchase is confirmed.
  2. The app store provider processes the payment method and authorization. The Company verifies purchases and delivers Content and Gems.
  3. For payment errors or duplicate charges, a Member may contact customer support with the order number. The Company will review its purchase records and coordinate any necessary action with the app store provider.
  4. Displayed prices may vary by country or payment method due to taxes, exchange rates, or app store policies.

Article 9 (Withdrawal from Purchase and Refunds)

  1. As a general rule, Members may withdraw within seven days after receiving the written or electronic contract terms, or from the later start of delivery.
  2. Withdrawal may be restricted only on grounds provided by law, including damage attributable to the Member, substantial loss of value through use, or commencement of digital-content delivery. Restrictions must be clearly disclosed before payment, and trial content or other legally required protective measures must be provided. Without required measures, withdrawal is not restricted. In a divisible digital-content contract, commencement of part of the supply does not remove withdrawal rights for parts whose supply has not begun.
  3. Unused Paid Gems are calculated proportionately from the actual payment and the number of Paid Gems supplied. Undelivered portions of episode bundles use the per-episode allocation disclosed at purchase; unused time-limited products use the proportion of the actual payment attributable to the unused period. Used amounts are deducted only where legally permitted. Undisclosed full prices, penalties, or a retrospective cash price for free bonuses are not applied. Statutory full-refund rights and more favorable purchase conditions prevail.
  4. Where supply differs from the description, advertising, or contract, Members may request withdrawal or other remedies within three months after supply or within 30 days after learning, or reasonably being able to learn, of the discrepancy.
  5. For valid withdrawal, payment is refunded within three business days from the date prescribed by Article 18 of the Korean Electronic Commerce Consumer Protection Act, including the withdrawal date for digital content. Statutory late-payment compensation applies, currently at 15% per year. The Company promptly requests cancellation or refund from the app store and explains progress. Store processing time alone does not exclude the Company's statutory refund or late-payment responsibilities.
  6. Upon refund or cancellation, only Paid Gems and free bonuses demonstrated to remain from the corresponding purchase are recovered in their respective categories. Used free bonuses are not automatically converted to Paid Gem or cash debt, and unrelated purchases or rewards are not indiscriminately deducted. Any duty to return used benefits is reviewed individually based on the refund reason, actual supply and usage, and law, with the calculation and appeal method explained. No penalty is imposed for lawful withdrawal, Company fault, or cancellation of a minor's contract.
  7. Members may use Google Play or Apple App Store refund procedures or contact [email protected] with the order number and reason. Store policy does not limit statutory consumer rights.

Article 10 (Purchases by Minors)

  1. A minor must obtain consent from a legal representative before purchasing a paid product.
  2. A minor or legal representative may cancel an agreement made without that consent as permitted by applicable law. Exceptions apply where cancellation is restricted by law, including when the minor used deception to cause the other party to believe that the minor was an adult or had obtained consent.
  3. Before payment, the Company informs users that agreements made by minors may be canceled. Restoration after cancellation follows Article 141 of the Korean Civil Act and other applicable law, including the limit of benefits still existing for a minor. Age verification or acceptance of Terms alone does not establish parental consent to payment.

Article 11 (Member Posts)

  1. The author retains rights in comments and other posts created by the Member.
  2. The Member permits the Company to store, reproduce, display, and reformat posts to the extent necessary to operate and present the Service, process reports, and maintain backups. This license is non-exclusive, royalty-free, and limited to providing the Service.
  3. When a post is deleted, public display will stop. Limited copies may remain where required by law, for dispute handling, in portions quoted or shared by other users, or during a backup rotation period.
  4. Members may post only material they are authorized to post and may not infringe another person’s copyright, portrait or publicity rights, privacy, or other rights.

Article 12 (Prohibited Conduct)

  1. Using another person’s account, personal information, or payment method, or providing false information
  2. Unauthorized copying, distribution, transmission, or sale of Content, or circumvention of access restrictions, watermarks, or security measures
  3. Interfering with the Service through automated tools, abnormal requests, data manipulation, or abuse of advertising, payments, or rewards
  4. Posting abusive, hateful, discriminatory, harassing, sexual, illegal, or spam content, or material that infringes another person’s rights
  5. Conduct that violates applicable law, public order, or accepted standards of decency

Article 13 (Reporting, Blocking, and Use Restrictions)

  1. Users may report or block inappropriate comments and their authors.
  2. The Company considers the nature, frequency, severity, intent, and harm of violations when hiding or deleting posts or temporarily or permanently restricting features or accounts.
  3. Urgent harm, legal compliance, security incidents, or payment fraud may justify temporary action before notice. Otherwise the Company gives individual advance notice of the reason, measure, duration, and appeal method. Urgent action is followed promptly by the same notice. Only information whose disclosure would violate law or harm rights or security may be withheld, with reasons.
  4. Members may appeal through customer support. The Company normally explains the result within ten business days; additional investigation is accompanied by reasons and an estimated completion date. Restrictions are proportionate and begin with affected features. Lawfully purchased content and statutory refund rights are not indiscriminately forfeited.

Article 14 (Intellectual Property)

  1. Copyright and other rights in the Service and Content provided by the Company belong to the Company or the lawful rights holder.
  2. A user may enjoy the Content personally and non-commercially through authorized methods, but may not reproduce, distribute, publicly transmit, create derivative works from, or commercially use it without separate permission.
  3. This Article does not restrict uses permitted by copyright law, including lawful quotation.

Article 15 (Service Changes, Maintenance, and Suspension)

  1. Maintenance, repairs, and updates may be performed for reliable operation. Scheduled interruptions are announced in advance where possible.
  2. Unavoidable events such as disasters, network, cloud or store outages, security incidents, or urgent legal compliance may require notice afterward.
  3. Discontinuing the Service, a material paid feature, or a particular paid work or episode normally requires at least 30 days' individual notice and public announcement of the scope, reason, end date, effect on rights, and refund method. Unavoidable urgent termination is notified promptly. Unusable Paid Gems, remaining time, and loss of continuing access to purchased content are refunded or compensated under law, purchase conditions, and Korean Consumer Dispute Resolution Standards. Replacement content or Gems substitute for a refund only with the Member's agreement.
  4. For paid-service unavailability attributable to the Company, the Company reviews duration, scope, and usage and provides extensions, refunds, or other measures consistent with law and the Korean Consumer Dispute Resolution Standards. Confirmed outage facts and calculations are explained on request.

Article 16 (Account Closure and Termination)

  1. Members may request account closure at any time through Account Management or https://eunhasu.info/account-deletion.
  2. Before closure, Members can check unused Paid Gems, time-limited rights, and refund procedures. Closure does not automatically submit a refund request; customer support or the store process remains available. Closure does not extinguish statutory refund rights. After closure, a refund may still be requested using minimal transaction-identifying information such as an order number.
  3. Login information, birth year, identity-verification data, reading notes, and push tokens are deleted as described in the Privacy Policy. Comment, reply, and review bodies are removed; empty structural links may remain to preserve other users' replies. Statutory transaction records and limited dispute evidence are retained for their separate purposes and periods and are not treated as immediately anonymous.
  4. Termination for a material violation does not categorically exclude statutory refund rights.

Article 17 (Privacy)

  1. The Company processes personal information under the Personal Information Protection Act of the Republic of Korea and other applicable laws. The categories and purposes of processing, retention periods, processors, overseas transfers, and methods for exercising rights are described in the Privacy Policy .

Article 18 (Company Liability and Damages)

  1. If the Company causes loss to a Member by violating law or contract, the Company will be liable as provided by applicable law.
  2. To the extent the Company is not at fault, it may not be liable for loss caused by natural disasters, the Member’s actions, a network or device, or an independent third-party service failure.
  3. These Terms do not exclude or unfairly limit liability for the Company’s willful misconduct or gross negligence, statutory warranty obligations, privacy violations, or rights guaranteed to consumers by law.

Article 19 (Notices)

  1. Notices may be delivered through app announcements, notifications, registration email, or Service screens.
  2. General matters may be announced publicly. Matters materially affecting payments, account restrictions, privacy, or contractual rights also receive individual notice through the registration email, account-linked notification, or Service screen. If contact details are absent or delivery fails, an alternative such as a screen visible at login is used.

Article 20 (Dispute Resolution and Jurisdiction)

  1. A Member may request resolution of a complaint or dispute by contacting customer support by email or telephone. The Company will consider applicable law, including the Korean Consumer Dispute Resolution Standards.
  2. For an e-commerce dispute, a Member may seek assistance from a dispute-resolution body such as the Korean Electronic Document and Electronic Transaction Dispute Resolution Committee or the Korea Consumer Agency.
  3. These Terms are governed by the laws of the Republic of Korea. Any lawsuit will be brought before a court having jurisdiction under the Korean Civil Procedure Act and other applicable laws.

Supplementary Provisions

  1. These Terms apply to new Members from September 11, 2026.
  2. Members registered before that date receive advance notice and are covered from October 11, 2026.
  3. Previous Terms: https://eunhasu.info/terms-2026-08-24 and https://eunhasu.info/terms-2026-07-23.
  4. This revision clarifies refunds, account closure, and notices. Statutory consumer rights and favorable refund, debt-limitation, and post-deletion protections apply from publication. More favorable existing contractual conditions remain protected. Adverse changes are not retroactive; Members who have not received required notice receive the full notice period before application.

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